To cancel your account you can log a ticket through our support system at http://support.bluesteam.net. Note: No refunds will be given if you request cancellation after 30 days of signing up.
How do I change my payment term from a monthly to an annual billing cycle?
Monthly based accounts can be changed by settling the outstanding amount. You can log a support ticket requesting the change at http://support.bluesteam.net.
The most likely reason for this is due to non-payment. Please ensure any outstanding amounts are settled with BlueSteam. If for any reason you suspect that your account has been incorrectly suspended, please log a ticket with support at http://support.bluesteam.net.
