BlueSteam Web Hosting

Knowledge Base


FAQ - Billing


 
Q - How Do I Cancel My Account?
A - To cancel your account you can log a ticket through our support system at http://www.bluesteam/support.
Note: No refunds will be given if you request cancellation after 30 days of signing up.


Q - How do I change my payment term from a monthly to an annual billing cycle?
A - Monthly based accounts can be changed by settling the outstanding amount. You can log a support ticket requesting the change at http://www.bluesteam/support.


Q - How do I update my billing email with you?
A - You can log a support ticket requesting the change at http://www.bluesteam/support.


Q - My account is suspended what now?
A - The most likely reason for this is due to non-payment. Please ensure any outstanding amounts are settled with BlueSteam. If for any reason you suspect that your account has been incorrectly suspended, please log a ticket with support at http://www.bluesteam/support.


©2005 BlueSteam Web Hosting All rights reserved.