How do I upload files through FTP when my domain is under propagation?
You can still upload files through FTP when your domain is under propagation.
You need to use the server IP address instead of ftp.yourdomain.co.za.
Configuration when domain under propagation:
HOST NAME:ftp.yourdomain.co.za or 209.151.85.179 (Can be found in your welcome email) USER ID:username (Can be found in your welcome email) PASSWORD:your hosting domain password
After you login to your FTP account, make sure that you upload your html, images and scripts etc into your public_html or www directory.
How long will it take for my uploaded html/images to appear on the web?
All Frontpage or FTP upload/publishing are INSTANT. Thus you should see your changes on web immediately.
You may need to press Ctrl + Refresh for bypassing your browser's cache to view your changes.
My password is being rejected. What should I do?
The most common problem when your password is rejected is that you are either:
Using the wrong password
Using and old password
Using a password with invalid characters.
Using an incorrect username
What are the settings i need to use for FTP connection?
Before connection you need to configure your FTP Client Software with following properties:
FTP Host Name:Your hostname is ftp.yourdomain.co.za or 209.151.85.179 User ID:Your User ID found in your welcome Email. Password:Your password found in your Welcome Email.
What directory should I upload my web files?
You need to upload your html files in the public_html directory. This is the only directory in your web server that is viewable in the internet.
You already have an index.html page (with a BlueSeam Under Construction Image) in your public_html Directory as a place holder.
Please replace it with your own "index.html", "index.htm" or "index.php" page.
