Remote PC Support

For those moments when you just cannot explain why your PC won't listen to you.

Apart from web hosting, domain registrations and website design, BlueSteam also offers remote PC support.  There are always times when we just cannot explain what is happening to our PC and just cannot figure out why things are just not working.  Let BlueSteam help you to relieve that frustration by taking control of your PC over a secure and safe connection using AnyDesk.

 

What is AnyDesk?

AnyDesk is a popular piece of software used for Internet-based remote access and support. AnyDesk software can connect to any PC as if we were sitting right in front of it offering you immediate desktop support.  AnyDesk is a world famous remote utility trusted by millions of people worldwide.

 

What is Desktop Support?

Desktop support is usually referred to when there is anything wrong with your Personal Computer and you need to call in the assistance of a desktop technician to resolve the issue onsite.  Whether it be a hardware or software issue.

In this instance however, Desktop support, or rather “Remote PC Support”, is referred to the assistance by a desktop technician over a secure internet connection allowing the technician to access your PC system without having to be physically present.  This saves you on call-out fees which can often be more than the cost to repair the issue itself.

 

How do I get Desktop Support?

To get support in 2 simple steps:

  1. Purchase Remote Session Minutes
  2. Download AnyDesk, install it and send send us your AnyDesk ID.
  3. Once you have authorised out connection, we will get to work.

BlueSteam Offers remote PC support in blocks of 30 minutes for R150.  The more you purchase the more time you get.

The Terms of our Remote PC Support Assistance

While BlueSteam will endeavor to resolve any issue placed before us, there are also times where this is simply not a reality.  Often PC’s are so riddled with viruses or corruption or bad installations that a complete reinstall is required. If BlueSteam cannot determine what the cause of the problem is within the first hour, we will refund your money back with no questions asked.